According to a report from CNN, the Consumer Product Safety Commission (CPSC), the federal agency that oversees the safety of consumer products, is currently investigating Amazon-branded electronics products highlighted in a CNN investigation last year.
In 2020, it was reported that several dozen AmazonBasics electronic devices remained for sale on Amazon.com despite customers reporting that the products had melted, exploded or caught on fire. Lawmakers immediately called on Amazon to investigate and recall any electronic device posing a danger to consumers.
Now, at least eight of the items highlighted in CNN’s investigation are under review by the CPSC. Products include surge protectors, phone charging cords, patio heater, battery charger and voice-activated microwave that consumers say have caught fire. The CPSC has not indicated how many products are under review or which safety issues are under review. The Commission also denied CNN’s request for registrations of AmazonBasics products, citing ongoing investigations.
Dozens of AmazonBasics products are flagged as unsafe, but many are still being sold. Consumer Matt Citro has reported that he posted an advisory about a fire started by his surge protector in 2018; he received about $ 1,500 to cover damage to his home in a settlement in which Amazon denied responsibility. However, CNN found that Amazon continued to sell the surge protector for almost two years after the notice was published, and more than 40 customers also reported the product as a fire hazard, caused damage to their home, or to their property, or describes other dangers.
Amazon removed the article from its website in 2019, weeks after CNN’s investigation, but did not provide any notifications to customers, including reporters who purchased the device. Additionally, the company did not post any messages on its site explaining why it was removed.
Amazon declined to comment on the CPSC’s investigations, saying only that it continues to assess each report of a potential security issue and take appropriate action, further claiming that none of the products investigated by CNN have been recalled. or interrupted for security reasons.
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